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Different types of Moderation

Moderation is the process approving, monitoring and modifying contents of a website to ensure that the website does not contain any undesirable item. Moreover, it is a management function of assuring that no online item can damage a business’s reputation.
Nowadays, anything published online can be viewed by millions around the world. A simple error can create serious damages to your business. Thus, it is a need to moderate all contents of your website to make sure that all items in your website, from articles to videos to comments, are in line with your objectives and existing laws and will not create any controversy.
Moderation is a big task. The good thing about technology is that you can also moderate other sites. That is with the help of content moderating services like WWW Moderation from New Media Services.
Basically, the first items that should be moderated are the words that you use in your website. From titles to paragraph words that you publish or have published, these need to be checked and reviewed. Moderation makes sure that the texts in your websites are all right and desirable to your business. Text moderation makes sure that texts do not spark legal suits. That is the most common type of moderation.
Another type of moderation is chat moderation. In some websites, chatting is permitted to increase the interactivity of website. Thus, you must assure that no one in the chat space is degrading your service or anyone participating in the chat space. Foul words and undesirable slang expressions should be minimized.
Moreover, pictures are needed to be monitored also. In some social networking sites, pictures are filtered to avoid those with themes on sex, crimes and prohibited drugs. You need to approve pictures that your customers contribute.
In some instances, you must remove pictures that viewers think are degrading to a race, gender or an individual. In picture moderation, some pictures- that you think are not offensive but viewers think are, are also needed to be removed.
Like pictures, videos should also be moderated. You must pick decent and original videos that your contributors send. This will minimize morally-degrading videos and pornographic clips. Remember, there are some videos that humiliate big personalities.
The worse thing is that there are times that you do not realize that a video is humiliating and upon publishing, you receive complaints. These can be managed with video moderation.
Websites with commenting and posting features also promote interactivity among viewers. However, some comments and posts may contain offensive remarks about your business. With comment and post moderations, “bad” posts and comments can be removed. Using some powerful software, these remarks can be deleted even though they are posted in other websites.
In forums, moderation is also a need. Topics must be helpful to the business. Moderation includes starting a relevant topic. Opinions must be checked before and after these are published in the forum space. When a forum message meets protests from viewers, the message needs to be removed immediately. That is what we call forum moderation.

Lastly, blog moderation targets blogs about your business and service. Blogs are widely read like Twitter tweets and Facebook posts. Blogs are even longer so a blogger can expand his point. Imagine a blog counting top ten reasons why its blogger hates your business. This kind of blog can bring damages into your business so before more can learn about the blog, it should be removed immediately.
One similar goal of all types of moderation is to increase the interactivity of a website. Moderators are obliged to answer queries of viewers in posts, comments, forums and even blogs. Moderation takes charge in satisfying questions from viewers. Thus, moderation can be part of customer relations department of a business.
Before damages and controversies arise, you need to make sure that what is published online is not giving you bad remarks. Remember, online messages are like flu viruses that can spread in just seconds.


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