Online moderation for Content Security

After spending sweat and effort, you and your writers, editors, videographers, graphic designers, photographers and other staff members finally see your works posted on your business website. What if the next day, you these very same contents unlawfully posted on another website? This has happened on occasion and can happen again. It cemented the need for online moderation and for online content protection. Businesses saw the need for online moderation services as a means of checking, supervision and monitoring of web contents to make sure that these are secured from “content pirates”.

          Online contents that need to be secured include original audio, movies, and publications in scanned format, games, private polls and all other forms of media. Copyright policies were created by authorities to protect people who made/own these materials. In all countries, piracy and plagiarism are considered illegal, though enforcement varies based on location. In social networking sites like Youtube, piracy is rampant. Users use video capturing tools to record an existing video, then they upload it as their own. Due to this activity, some media owners block their videos in countries where works are not well protected. Books are also protected by law as proven when Google faced controversies when it launched its service to digitalize books that are out of print (e-books). This issue was settled through an agreement of revenue sharing from the author of the book and the internet company.

          In online moderation, contents of a business website are monitored. Moderators check if the articles are original and are not violating any law on copyright. Moderators make sure the segments of viral videos are not taken from other productions or websites. After they posted web materials on the business website, they supervise the activities of the site so that no one can just copy the video and use it for illegal purposes. They set guidelines to protect the content of the website. Indeed, moderators become the policemen of the internet. By using computer software, they program whether an article can be copied by a user or not. Some websites do not allow copy-and-paste function while some websites automatically shows the source of an article or a video when copied. With pictures, some place the business logo at the bottom of the picture. Others program the picture so that it will not be shown unless the user registers as a member of the website. Moderators also monitor the worldwide web for violators. If they find one, they report the incident to the business for further action. Moderators remind users of the website laws on piracy and copyright for content security.

          Nowadays, there are “rework” articles. Some writers make a version of their work from an original article. In some instances, moderators inquire about the suspicious article from the website it was posted. Some websites delete the article to stop further troubles while some choose to explain their defense in court. In moderation, it is difficult to identify if the article is plagiarized or not. Moderators take time comparing similar works before further actions.

          While there are laws that protect works from being abused by other websites and other people, these are not sufficient for your content security. These laws just give the consequence to violators. The best thing to do is still to implement excellent online moderation system to your business website. For more information, visit us at www.newmediaservices.com.au or email us at info@newmediaservices.com.au.

Different types of Moderation

Moderation is the process approving, monitoring and modifying contents of a website to ensure that the website does not contain any undesirable item. Moreover, it is a management function of assuring that no online item can damage a business’s reputation.
Nowadays, anything published online can be viewed by millions around the world. A simple error can create serious damages to your business. Thus, it is a need to moderate all contents of your website to make sure that all items in your website, from articles to videos to comments, are in line with your objectives and existing laws and will not create any controversy.
Moderation is a big task. The good thing about technology is that you can also moderate other sites. That is with the help of content moderating services like WWW Moderation from New Media Services.
Basically, the first items that should be moderated are the words that you use in your website. From titles to paragraph words that you publish or have published, these need to be checked and reviewed. Moderation makes sure that the texts in your websites are all right and desirable to your business. Text moderation makes sure that texts do not spark legal suits. That is the most common type of moderation.
Another type of moderation is chat moderation. In some websites, chatting is permitted to increase the interactivity of website. Thus, you must assure that no one in the chat space is degrading your service or anyone participating in the chat space. Foul words and undesirable slang expressions should be minimized.
Moreover, pictures are needed to be monitored also. In some social networking sites, pictures are filtered to avoid those with themes on sex, crimes and prohibited drugs. You need to approve pictures that your customers contribute.
In some instances, you must remove pictures that viewers think are degrading to a race, gender or an individual. In picture moderation, some pictures- that you think are not offensive but viewers think are, are also needed to be removed.
Like pictures, videos should also be moderated. You must pick decent and original videos that your contributors send. This will minimize morally-degrading videos and pornographic clips. Remember, there are some videos that humiliate big personalities.
The worse thing is that there are times that you do not realize that a video is humiliating and upon publishing, you receive complaints. These can be managed with video moderation.
Websites with commenting and posting features also promote interactivity among viewers. However, some comments and posts may contain offensive remarks about your business. With comment and post moderations, “bad” posts and comments can be removed. Using some powerful software, these remarks can be deleted even though they are posted in other websites.
In forums, moderation is also a need. Topics must be helpful to the business. Moderation includes starting a relevant topic. Opinions must be checked before and after these are published in the forum space. When a forum message meets protests from viewers, the message needs to be removed immediately. That is what we call forum moderation.

Lastly, blog moderation targets blogs about your business and service. Blogs are widely read like Twitter tweets and Facebook posts. Blogs are even longer so a blogger can expand his point. Imagine a blog counting top ten reasons why its blogger hates your business. This kind of blog can bring damages into your business so before more can learn about the blog, it should be removed immediately.
One similar goal of all types of moderation is to increase the interactivity of a website. Moderators are obliged to answer queries of viewers in posts, comments, forums and even blogs. Moderation takes charge in satisfying questions from viewers. Thus, moderation can be part of customer relations department of a business.
Before damages and controversies arise, you need to make sure that what is published online is not giving you bad remarks. Remember, online messages are like flu viruses that can spread in just seconds.